Booking Conditions

Required Disclosures

Required Disclosures

Company Name

TravelMaxx Ltd (Co. No. 15780719)

Director

Faisal Jawad

Correspondence Address

99 Hollies Avenue, West Byfleet, KT14 6AN

Trading from

Kamp House, 124 Middleton Road, Morden, Surrey, SM4 6RW

Associated Company

TravelMaxx Ltd (Co. No. 15780719, England and Wales)
Registered Office: Unit A, 82 James Carter Road, Mildenhall, IP28 7DE

ATOL Protection

We are an agent for Brightsun Travel (UK) Limited (ATOL 3853).

Important Information

Please read these carefully as the person making this booking accepts all the terms and conditions of TravelMaxx Ltd on behalf of all persons named in the booking.

⚠️ IMPORTANT NOTICE:

DEPOSITS & TICKETS ARE NEITHER REFUNDABLE NOR CHANGEABLE

Unless specified, all deposits paid and tickets purchased/issued are non-refundable. In case of cancellation or no show, bookings/tickets are non-transferable and name changes are not permitted. Any changes to bookings will incur additional fees as charged by the airline or service provider plus an administrative fee of £35 per change.

1. Making a Booking

When you make a booking with TravelMaxx Ltd, you confirm that you have the authority to accept these terms and conditions on behalf of all persons named in the booking. A contract exists between you and TravelMaxx once we have issued a booking confirmation and received the required deposit or full payment.

01

Request a Quote

Via our website, phone, or email

02

Review & Confirm

Review the quote and confirm acceptance

03

Make Payment

Pay the required deposit or full amount

04

Receive Confirmation

You will receive a booking confirmation from us. For ATOL-eligible bookings, an ATOL Certificate will be issued by Brightsun Travel (UK) Limited (ATOL 3853) in addition to your booking confirmation.

05

Get Documents

Final travel documents before departure

2. Deposits & Payments

If you are reserving a flight by making an advance partial payment, please note that fare/taxes may increase without prior notice. The price is not guaranteed until the ticket is issued. We always recommend you pay ASAP to avoid this situation.

Deposit Requirements

Standard Deposit: £50 per person for most flight bookings
Package Holidays: 20% of total package price
Last Minute Bookings: Full payment required at time of booking
Group Bookings (10+): Higher deposit may be required

Final Payment

Final payment is due no later than 10 weeks before departure unless otherwise specified. If final payment is not received by the due date, we reserve the right to cancel your booking and retain the deposit.

Payment Methods

Credit/Debit Cards (Visa, Mastercard, Amex)
Bank Transfer (BACS/CHAPS)

Note: If you cancel your reservation, the paid deposit(s) will be non-refundable.
                        Credit card processing fees (typically 2-3%) are non-refundable.

3. Checking Flight Details

It is your responsibility to check all details are correct immediately upon receiving your booking confirmation and final documents. You must verify:

Passenger names match passport

Travelling dates

Transit time & layovers

Origin & destination airports

Stop overs

Baggage allowance

Seat preferences

Meal preferences

⚠️ CRITICAL: Once the ticket is issued, no changes can be made to passenger names unless specified by the airline. Name corrections may incur fees up to £150 per ticket.

4. Passport, Visa & Travel Documentation

You are solely responsible for ensuring you have:

A valid passport (minimum 6 months beyond return date)

All required visas for destination and transit countries

Required vaccinations and health certificates

Adequate travel insurance

⚠️ IMPORTANT: We can provide general guidance but cannot accept responsibility for visa applications. We strongly recommend confirming visa requirements directly with the relevant embassy or via the UK government website at gov.uk/foreign-travel-advice.

Questions About Booking Conditions?

If you have any questions about these booking conditions, please contact our support team:

Phone	0203 983 6853
Email	info@travelmaxxltd.co.uk